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22 questions
Getting started & working together
Which services does AIBT Partners offer?
We offer six services: websites and online enquiries, email marketing and customer follow-up, WhatsApp automation, business process automation, AI training and guidance, and an internal AI knowledge assistant. You can start small with one application and expand later.
Explore our six servicesWhich service should we start with?
Start with a specific need: improving your online presence, following up customers, reducing recurring tasks or teaching your team to use AI. In an introductory conversation, we help you choose an achievable first step.
Try our demosDo we need to replace several systems straight away?
No. We first look at what you already use. One form, integration or small pilot can be a good start.
Do you only work with businesses in Curaçao?
Curaçao is our first market. We can also support businesses elsewhere; in-person or remote delivery is agreed to suit the project.
Explore our servicesCan I get help choosing a service first?
Yes. You do not need a technical plan yet. Start with the task or problem you would like to improve. We help you decide which service fits and what a practical first step could be.
Help choosing a serviceCosts & planning
What does working together cost?
You receive a proposal for the chosen service. This may cover a one-off setup or training session, with optional monthly support. Software, hosting and messaging costs are shown separately.
Request a tailored proposalHow long does implementation take?
That depends on the chosen service, available information and required integrations. We agree a schedule and explain what we need from your business.
Can you support the solution after delivery?
Yes. For each of our six services, we can agree on guidance, updates and maintenance. The proposal describes one-off setup, monthly support and the cost of any software separately.
Discuss working togetherWhatsApp & business processes
Will our employees stay involved?
Yes. We configure solutions with clear responsibilities. Employees review exceptions, take over conversations where needed and check AI results before using them.
What can we automate with WhatsApp?
We start with a focused pilot for frequently asked questions, customer enquiries or reminders. Together, we decide which information is approved and when a team member takes over the conversation. The options depend on the chosen WhatsApp solution and available integrations.
More about WhatsApp automationCan SMS be used alongside WhatsApp?
We can explore an SMS integration for appointment reminders or a notification that an order is ready. We test and discuss suitability, delivery to local numbers and messaging costs beforehand. SMS is an additional option within the agreed automation.
Explore WhatsApp and additional optionsCan you connect our existing programs?
We review which integrations your programs and subscriptions support. Using tools such as Make, we can pass on information, create tasks and organise follow-up. We first test one process with clear checks and agreements for exceptions.
More about business processesAre the demos connected to real systems?
No. The demos on this website are local simulations with example information and fixed rules. They show the approach, but do not use live AI, WhatsApp, Drive or any other external connection. Nothing is sent or stored as an enquiry.
Try the local demosKnowledge assistant & information
How do you handle business information?
We decide which information is needed and who may use it. Access, appropriate accounts and source updates form part of the setup. Do not share passwords or confidential documents in an initial enquiry.
Privacy on this websiteCan a knowledge assistant search Drive, Dropbox or our folders?
We first select suitable documents and investigate how to connect the storage you use. An initial pilot can start with one department, one shared folder and 20–50 current documents. Employees ask a question and receive an answer with a reference to the source.
More about the internal AI knowledge assistantCan every employee access all documents?
No. We configure the knowledge assistant to follow the agreed access permissions and explicitly test them. Through the assistant, employees may only find information they have been given access to. Different departments and permissions may require additional setup.
How do answers and documents stay up to date?
We agree who manages the documents and how updates and deletions are reflected in the knowledge environment. During the pilot, we test whether information is current, sources are linked and real employee questions are answered before expanding to more information sources.
What if the answer is not in the documents?
The assistant should state that there is not enough information and refer to a contact person if needed. The employee can check the source. A knowledge assistant does not replace your own judgement on important decisions.
Explore the approach to team knowledgeWebsites, email & AI training
Can you build a new website or improve an existing one?
Yes. We discuss the content, design and functions you need, such as quote requests, newsletter subscriptions and online bookings. For an existing website, we first assess its technical foundation. The agreed forms and integrations are tested at delivery.
More about websites and enquiriesCan you set up Mailchimp and automated emails?
Yes. We can plan a newsletter, subscription forms, welcome emails and automated customer follow-up. The available journeys depend on your subscription and the information we are allowed to use. We test the content, sending times and unsubscribe process before activating a journey.
More about email marketingDoes our team need experience with ChatGPT or Claude?
No. We adapt the training to the participants’ experience and work. Teams practise with emails, quotes, summaries and marketing content, for example, and learn to give clear prompts and check answers. Experienced users can also develop specific skills.
Explore AI training and guidanceDo we use real business data during training?
That is not necessary. We can use fictional examples or examples from your work that have been adapted for training. We agree beforehand which tools and information may be used. A follow-up session or further guidance can be part of the proposal.
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